Company
B.Y Mafit Ltd
Job Level
Experienced (Non-Manager)
Location
Lagos
Specialization
Customer Service
Job Type
Full-Time
Minimum Qualification
HND
Preferred Years of Experience
1 - 3 years
Application Deadline
Monday
B.Y Mafit Limited seeks qualified candidates to fill this role
Responsibilities
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Qualifications and Requirements:Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Minimum of HND
1-3 years experience
Must be a female
22-25 years
Must be living in Ikeja and it's environs
1-3 years experience
Must be a female
22-25 years
Must be living in Ikeja and it's environs
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