Customer Contact Executive

 

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

3 - 5 years

Application Deadline

1 month from now

Job Details:

·       Answer telephone, screen and direct calls

·       Take and relay messages

·       Provide information to callers

·       Greet persons entering organization

·       Direct persons to correct destination

·       Deal with queries from the public and customers

·       Ensure knowledge of staff movements in and out of organization

·       Monitor visitor access and maintain security awareness

·       Provide general administrative and clerical support

·       Prepare correspondence and documents

·       Receive and sort mail and deliveries

·       Schedule appointments

·       Maintain appointment diary either manually or electronically

·       Organize conference and meeting room booking

·       Co-ordinate meetings and organize catering

·       Monitor and maintain office equipment

·       Control inventory relevant to reception area

·       Tidy and maintain the reception area

 

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