Customer Service Representative

 

Company

Brain Integrated Systems

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

1 - 3 years

Application Deadline

2 months from now

Brain Integrated Limited is seeking qualified candidate to fill this position

Responsibilities:

• Maintains customer records by updating account information
• Keeping tabs on past clients
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Booking Flight Tickets for clients

Requirements:

• The minimum qualification should be OND.
• At least 2 years experience
• The candidates should be above 25years

 

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