Monday, 16 November 2015

Customer Relations/ Office Adminstrator

 


Company

TL Cake Boulevard

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Sales/Business Development and Administration & Office Support

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

Application Deadline

1 week from now


At TL Cake Boulevard, we don’t just make cakes, we create lovely memories for our clients. For us, every order is a challenge that must make a bold statement. We are passionate about creativity and excellence and we want every customer to leave with a smile. Not only are our clients usually mesmerized by our designs, the taste of our cakes ultimately leaves them desiring more.
 
We are looking to recruit an customer relations/office administrator at our office in Lekki, who will manage the sales and marketing responsibilities of the organization. The position reports to the Creative Director of the company.
 
Job responsibilities
  • Manage all customer relations including response to all customer inquiries, orders and feedbacks
  • Manages the company's social media presence on various platforms including: Instagram, Twitter & Facebook
  • Prepares periodic reports and analysis of orders, sales and customer feedbacks
  • Carry out adhoc accounting responsibilities
  • Maintains appropriate filing systems and book keeping
  • Organizes and manages periodic staff meetings
  • General supervision of office operations and environment to ensure that it is safe and appropriate for daily operations
 
Qualification and skills
  • Excellent communication, presentation and negotiation skills
  • Ability to multi-task and maintain a high standard of quality service
  • Good knowledge and ability to use social media tools including: Instagram, Twitter, facebook, YouTube etc.
  • Must be proficient in the use of Microsoft office packages especially Microsoft Excel
  • Proactive and have good organizational and interpersonal skills
  • Good analytical skills

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